Our jewellery are water‑resistant and built for everyday wear. You can wash your hands, shower, or train without worrying.

Our stainless steel pieces are highly resistant to tarnishing. They won’t rust or turn your skin green.

Stronos pieces are crafted from premium surgical grade stainless steel. The gold pieces are PVD coated in 14k real gold.

Yes. Our jewellery are hypoallergenic and safe for sensitive skin. If you have known metal allergies, stainless steel is one of the safest options.

To keep your piece looking its best:

• Wash it occasionally with warm water and mild soap, then dry with a soft cloth
• Avoid direct contact with perfumes, lotions, and harsh chemicals
• Store it in a dry place when not in use

This simple routine keeps the finish sharp and extends the life of your jewelry.

Our Lifetime Guarantee covers manufacturer defects, accidental breaks, and more. It’s our way of ensuring your Stronos London pieces last a lifetime. For more specific details, please visit our Lifetime Guarantee page.

All orders are processed within 24 hours. Once your order is dispatched, you’ll receive a tracking link straight to your inbox.

Delivery times vary by location:

• UK: 2–3 business days
• Europe: 6–7 business days
• International: 6–7 business days

Yes, we ship worldwide.

Shipping is completely free worldwide – on all orders, no minimum spend required.

As soon as your order ships, you’ll receive a tracking email. You can follow your package in real time from dispatch to delivery.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible, your item must be:

• In the same condition you received it.
• Unworn or unused.
• With all original tags attached.
• In its original packaging.

To start a return, please contact us at info@stronoslondon.com.

Note: Items sent back to us without first requesting a return via email will not be accepted.

Return shipping is at the customer’s own expense.

Note: Customers are responsible for the items until they are successfully received by our team, so we recommend using a trackable shipping service.

Once we’ve received and inspected your return, we will notify you if the refund is approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please keep in mind that your bank or credit card company may take additional time to process and post the refund.

The fastest way to get a new item is to return the one you have. Once the return is accepted, you can make a separate purchase for the new item.

We are happy to exchange or refund faulty products. You must formally inform us by email within 30 days of receiving your items. In the case of a faulty product or shipment error, Stronos London will cover the shipping costs.