Lifetime Guarantee

Our pieces are built to outlast trends and stand up to real life. Every item you purchase is protected by our Lifetime Guarantee, a commitment to craftsmanship.

What’s Covered

• Manufacturing defects
• Breakage or structural failure under normal wear
• Fading, tarnishing, or plating issues

If your piece ever falls short of our standards, we’ll repair or replace it - free of charge.

What’s Not Covered

• Lost or stolen items
• Damage caused by misuse or improper care
• Normal scratches from everyday wear
  
  

How to Claim

Simply email our support team (info@stronoslondon.com) with your order details with at least 1 photo and 1 video of the issue. We’ll take care of the rest.

Our Guarantee Policy

We review each claim individually. While we stand behind our craftsmanship, we reserve the right to decline a replacement or repair if the damage falls outside warranty coverage.